Company Background
Monad Choice Ltd, based in Swansea, South Wales, was formed in 1987 in order to fulfil a clear requirement identified by a number of South Wales based commercial property owners and tenants. The messages being communicated by this community were borne largely from many years of dissatisfaction with existing cleaning service vendors who despite impressive initial promises seemed unable to follow through with results. The issues raised were many and varied but can be summarised as follows:
- Poor requirement understanding leading to inappropriate service.
- Poor value for money
- Inadequate support arrangements
- Lack of confidence in service delivery and quality
- Contractor Complacency
The above factors have contributed significantly to the generally poor reputation that the commercial cleaning industry has acquired. This has led to a very high contract turnover which itself is costly and disruptive to the very customers whom the contractor has set out to satisfy.
Monad Choice Ltd., has rapidly built up a prestigious customer base in Swansea and South Wales and will be happy to provide references if requested.
